Frequently Asked Questions
How do I assemble my Tinybrick?
Every set of Tinybricks include a personalized QR code that links to an interactive, step-by-step 3D guide to help you build your custom Tinybrick with ease.
What are the dimensions of my Tinybrick?
The size of your Tinybrick depends on the variation you choose. As a guide, our Solo Tinybrick stands at around 12cm x 5cm x 5cm, while the Duo Tinybrick with portrait and frame measures approximately 30.5cm x 19cm x 5.5cm.
How long before I receive my Tinybrick?
Each Tinybrick is fully custom-built from the ground up based on your image, so the design and production process takes about 10 working days. Including domestic delivery, we estimate the total lead time to be anywhere between 13 to 16 days. We truly appreciate your patience while we work on making it just right.
If you have any questions or would like an update on your order, feel free to email us at tinybricksofficial@gmail.com — we’re always happy to help!
Please note that during the holidays our production time may vary.
Will my Tinybrick be wearing the same outfit as me?
Yes! Your Tinybrick will be fully customized to match your outfit, from headwear to shoes. Just send us a clear photo, and we’ll replicate the look as closely as possible in brick form.
Is there a discount for bulk purchases?
Yes there is! The exact discount varies depending on the product and quantity. Feel free to email us at tinybricksofficial@gmail.com for a quotation.
Change of shipping address
No problem, we’re happy to help as long as your order hasn’t been shipped yet. Just drop our customer service an email at tinybricksofficial@gmail.com with your current address and the new one you’d like it changed to, and we’ll take care of the rest!
Return and refund policy
Since each Tinybrick is made to order and fully customized, we’re unable to offer returns or refunds. We recommend double-checking your photo before placing your order, and feel free to reach out if you need any help. We’re here to make sure you love the final result!
Product Image Disclaimer
While we do our best to ensure every Tinybrick matches your photo as closely as possible, slight variations in color may occur due to differences in screen displays and image quality. Rest assured, we pay close attention to detail to deliver a design that truly reflects your original image.
Do you ship internationally?
We’re happy to fulfill orders worldwide. Production time remains the same, but shipping costs will vary based on your location. Please note that depending on your country’s import regulations, customs duties or taxes may apply in addition to the shipping fee.